What to Expect on Moving Day

Double-check that your fridge and washer are empty. Leave cords/hoses connected.

Make sure all boxes are sealed with tape and labeled with contents and room name.

Please wait inside your apartment until the crew arrives.

Arrival time may vary slightly — please be flexible.

Keep the number of people in the room to a minimum — the crew needs space to work.

Pick up the keys from your property manager the day before.

The crew will check your items with you first.

They will then load items in a specific order. Please do not touch or move items — wait inside.

After everything is loaded, we'll do a final walkthrough together to check for forgotten items.

Valuables (cash, bank books, seals, jewelry) — please carry these yourself.

Pets — riding in the truck is stressful for animals. Please transport them yourself.

Please travel to your new home on your own (train, car, etc.). Riding in the moving truck is prohibited by law.

The crew will drive to your new address. We'll give you an estimated arrival time.

If you arrive first, please wait inside.

Decide furniture placement in advance for a smoother process.

Large furniture and appliances are brought in first, placed where you direct.

Boxes are delivered to each room.

Washer installation (hose connection) is handled by our crew.

Tell the crew where to place each item on the spot. Moving heavy items after placement may not be possible.

We accept cash or credit card.

Do not schedule furniture/appliance deliveries or AC installation on the same day as your move. Overlapping workers cause delays.

Keep the number of people to a minimum — the crew needs space to unload.