How to Choose a Moving Company: Tips for Comparing Quotes
Key points to check when choosing a mover, how to get quotes, and how to spot unreliable companies. A guide for first-time movers.
Why Choosing the Right Mover Matters
Moving costs vary significantly between companies. Even for the same load and distance, prices can differ by tens of thousands of yen. Don't just pick the cheapest option — learn how to choose wisely.
Get Quotes from Multiple Companies
Always get quotes from at least 2–3 companies. With just one quote, you can't tell if you're being overcharged.
What to Check in a Quote
Price breakdown: Base fee, optional services, and any surcharges.
Extra charge conditions: Elevator-less buildings, narrow access paths, etc.
Cancellation fees: By law, cancellation fees are capped at 100% on moving day, 50% the day before, and 30% two days before.
Insurance & coverage: What happens if items are damaged or lost.
Types of Moving Companies
Major National Movers
Cover long distances across Japan.
Full service, but prices tend to be higher.
Hard to book during peak season.
Local & Regional Movers
Know the local roads and neighborhoods well.
Often cheaper than major companies.
Many specialize in single-person moves.
Single-Person Moving Specialists
Plans designed specifically for solo moves.
Prices can start as low as ¥9,800.
Handle small loads — even just a few boxes.
How to Spot Unreliable Companies
Phone-only quotes with no inspection: No one can give an accurate quote without seeing your items.
High-pressure sales: Be wary of "the price goes up if you don't decide today."
Verbal-only promises: Always get agreements in writing.
No license number: Legitimate movers have a Ministry of Land, Infrastructure, Transport and Tourism permit number.
Checking Reviews
Check Google Maps reviews.
Be cautious of profiles with only perfect reviews — some may be fake.
Look for reviews with specific details about the experience.
Check how the company responds to negative reviews — polite responses indicate professionalism.
Korokoro Movers
We offer free quotes via LINE — just enter your items. We clearly explain any extra charge conditions upfront, with no surprise fees on moving day. We specialize in small single-person moves, so feel free to contact us even for just a few boxes.
Need help with your move?
Get a free quote on LINE